(a) Guide

Restaurant internet, Wi-Fi and POS

In a restaurant, the internet is a payment system. When it stalls, the line stops moving and covers walk out.

Payments and orders come first

Card terminals, the point-of-sale, kitchen display screens and the delivery-platform tablets all need priority on the connection. Guest browsing should never be able to slow a card authorisation. Prioritising that traffic is a configuration decision made at install, and it is the difference between a busy Friday and a bad one.

Cover the rooms people actually sit in

Patios, back rooms, walk-ins and the kitchen pass are where coverage fails, usually because everything runs from one box near the front counter. Handhelds that drop between the dining room and the kitchen cost more time than any speed upgrade will recover. Coverage is designed against the floor plan and cabled properly.

Guest Wi-Fi belongs on its own segment

  • Guests kept entirely off the payment and back-office network
  • Per-device limits so one heavy user cannot flatten the room
  • A simple splash page with your terms, if you want one
  • Business and guest traffic reported separately

Phone, TV and one install visit

Most restaurants also need a reliable business line for reservations and takeaway, and commercial television for the bar. Quoting internet, phone, commercial TV and the cabling as one project means one schedule, one crew and one team responsible when something needs attention.

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(e) Questions

Frequently asked questions

What internet speed does a restaurant need?+

Enough upload for card authorisation, online orders, cameras and any cloud POS during the dinner rush, plus separate capacity for guest access. Peak concurrency drives the number, not square footage.

Can I run the POS on the guest Wi-Fi?+

It is not advisable. Payment systems should sit on a separate, prioritised network segment for both performance and card-industry security expectations.

Do you handle multiple restaurant locations?+

Yes. Multi-site groups get the same configuration standard at every location, one agreement and one account contact, even where the underlying carrier differs by address.

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